000bd Privacy Policy — Your Information Is Safe With Us

1 Introduction and Purpose

000bd ("we", "us", or "platform") provides a trusted online casino and betting service for users in Bangladesh. We place the highest importance on the privacy of our users.

This privacy policy explains what types of personal information we collect when you use the 000bd website or services, how that information is used, with whom it may be shared, and what steps we take to protect your information.

By using 000bd's services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact us.

2 What Information We Collect

000bd collects various types of information in order to provide its services. This information can be divided into three main categories:

2.1 Information You Provide

When you create an account or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Password for security (stored in encrypted form)

2.2 Automatically Collected Information

When you use 000bd, the following information may be collected automatically:

• IP address and device identifiers
• Browser type and operating system information
• Time and date of site access
• Pages visited and links clicked
• Data collected through cookies and similar tracking technologies

2.3 Information Received From Third Parties

We may also receive information from legitimate third-party service providers for the purposes of identity verification, fraud prevention, and age confirmation.

3 Purpose of Using Information

000bd uses the information it collects for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To ensure the overall platform experience, including betting, casino gaming, and payment services.
• Identity Verification: To confirm the age and identity of users (ensuring users are 21+).
• Financial Transactions: For deposits, withdrawals, and fund transfers within accounts.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To help resolve your questions and complaints.
• Relevant Communications: To notify you of important account updates, security alerts, and service changes.
• Responsible Gaming: To monitor user behaviour in line with our responsible gaming policy.
• Legal Obligations: To remain compliant with applicable laws and regulations.

4 Information Sharing and Disclosure

000bd never sells your personal information to third parties. However, certain information may be shared in the specific circumstances below:

4.1 Service Providers

We work with selected third-party partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners are contractually bound to uphold our privacy standards and may not use your information beyond the work they are engaged to perform.

4.2 Legal Obligations

We may be required to disclose information in order to comply with court orders, lawful requests from government authorities, or applicable law.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, we may transfer personal information after notifying you in advance. The new owner will be required to provide equivalent protections as outlined in this privacy policy.

4.4 With Your Consent

Outside of the circumstances above, we will obtain your explicit consent before sharing any information.

5 Cookie and Tracking Technologies

000bd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the site — maintaining login sessions, ensuring security, and so on. The site cannot function properly without these cookies.
• Functionality Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To monitor site usage and improve our services.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

6 Data Security Measures

000bd uses industry-standard technologies and practices to protect your personal information. Our security framework includes:

• SSL Encryption: All data transmission between you and our servers is secured using SSL/TLS technology.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorised staff can access your information, and only to the extent necessary.
• Regular Security Audits: Systems are reviewed regularly to identify and address potential vulnerabilities.
• Data Backup and Recovery: Your information is securely backed up to ensure it is not lost in the event of an incident.

However, no digital system can guarantee complete security. If we become aware of any security breach, we will promptly notify you and the relevant authorities.

7 Data Retention Period

000bd retains your personal information only for as long as necessary:

• Your profile information is retained for as long as your account remains active.
• Financial transaction records are retained for a specified period in accordance with legal obligations.
• Even after an account is closed, certain information may be kept for a limited time for fraud prevention and legal purposes.
• Marketing-related information is retained until you withdraw your consent.

Once the need for retention has ended, your information is securely deleted or anonymised.

8 Your Rights

As a user of the 000bd platform, you have the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (however, some information may need to be retained due to legal obligations).
• Right to Restrict Processing: In certain cases, you can request that the use of your information be limited.
• Right to Data Portability: You can request your information in a structured format.
• Right to Object: You can object to certain types of processing of your information.
• Right to Withdraw Consent: For any processing based on consent, you can withdraw that consent at any time.

To exercise these rights, please contact us. We aim to respond within 30 business days.

9 Protection of Minors

000bd is intended only for those aged 21 and above. We do not knowingly collect any personal information from individuals under the age of 21.

If we become aware that a minor is using our platform, we will immediately close their account and delete all associated information. Age verification is mandatory at the time of account registration.

If you believe a minor is using our platform, please contact us.

10 International Data Transfers

Some of our servers or service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For any international data transfer, we ensure that:

• The recipient country or organisation provides adequate data protection guarantees.
• Contractual safeguards have been put in place.
• Your information remains protected in accordance with the standards of this privacy policy.

11 Policy Changes

This privacy policy may be updated over time in response to changes in our services or legal requirements. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification of the changes to your registered email address.
• Display a clear notice on the platform.

If you continue using 000bd after the changes, you will be considered to have consented to the new policy. We encourage you to review this policy regularly.

12 Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:

For more detailed information about our privacy policy or to learn about your rights, visit our FAQ page or read our Terms and Conditions.