RESPONSIBLE GAMING · 000bd

000bd Responsible Gaming — Your Safety Is Our Priority

Enjoy entertainment within your limits. 000bd provides all the tools and support you need to play safely and responsibly.

For players aged 21 and above only

Important Notice

Online casino and betting are for entertainment only. Excessive or uncontrolled gambling can cause financial harm, family problems, and mental stress. If you feel that gambling is getting out of your control, please contact our support team right away.

Our Protection Tools

000bd Responsible Gaming Tools

We believe every player has the right to set their own limits. Each tool below is designed to give you that control.

Deposit Limit

Set a maximum on how much you can deposit per day, per week, or per month. Once set, it takes effect immediately. A 24-hour waiting period applies if you request to raise the limit.

Time-Out

If you need a short break, pause your account for anywhere from 24 hours to 30 days. During a time-out, promotional emails will stop and no bets can be placed.

Self-Exclusion

If you are experiencing long-term issues, exclude yourself from the platform for 6 months, 1 year, or permanently. Self-exclusion cannot be reversed — it is a serious and effective step.

Session Time Limit

Set a time limit for each gaming session. When the set time is up, you will automatically receive a warning and, if needed, be logged out.

24/7 Support Team

Our Bangla-speaking support team is always ready to help with any responsible gaming concerns. Reach us via live chat or email — we will assist you with care and sensitivity.

Loss Limit and Betting History

Set a maximum amount you are willing to lose over a given period. Your full betting history and transaction records are always available in your account.

Awareness

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means enjoying entertainment while keeping full control over your time, money, and emotions. Online casino and betting can be a legitimate form of entertainment, but should never be seen as a source of income.

000bd believes an informed player has the best experience. That is why we ensure the highest level of transparency and safety on our platform. SSL encryption, fair play policy, and responsible gaming tools are the three pillars on which our platform is built.

The core principles of responsible gaming are: staying within your set budget, not placing extra bets to chase losses, not playing while drinking or in an uncomfortable state, and taking regular breaks during play. If you find it difficult to follow these principles, that is a warning sign.

Core Principles of Healthy Play

Only play with money whose loss will not affect your daily life

Set time and money limits before you play and stick to them

Prioritise spending time with family and friends

Do not place extra bets hoping to recover money you have lost

Never gamble with borrowed money

Avoid playing when you are under stress or feeling low

21+

For Ages 21 and Above Only

Age Restriction

21+ Age Requirement — Strictly Enforced

To register at 000bd and play any casino, betting, or slots game, you must be at least 21 years old. This is a mandatory platform policy and we enforce it strictly.

If you know that a minor is using our platform, please notify us immediately at [email protected]. We ask parents and guardians to keep parental controls active on your devices and ensure that children cannot access online gambling platforms.

000bd reserves the right to verify the information provided at registration. Registering with false information will result in account closure and all balances may be forfeited.

Warning Signs

How to Tell If Gaming Is Becoming a Problem?

If you notice the signs below, please seek help — it is not a sign of weakness, it is a sign of courage.

Financial Warning Signs

Repeatedly placing larger bets to try to recover lost money

Taking out loans or hiding money from family to fund gambling

Cutting back on essential expenses to spend on gambling

Hiding how much money has gone into your betting account

Mental and Behavioural Warning Signs

Feeling restless, irritable, or anxious when not playing

Withdrawing from family and friends to play alone

Unable to focus on work or studies

Repeatedly trying to stop but failing

How to Get Started

Set Your Own Limits — Just a Few Steps

After logging in to 000bd, you can activate the responsible gaming tools from your account settings at any time.

Log In to Your Account

Go to the 000bd login page, access your account, and click the profile icon in the top right corner.

Go to the Responsible Gaming Section

Find the "Responsible Gaming" tab in your account settings.

Choose the Limits You Want

Deposit limit, session time, loss limit, or time-out — activate one or more as you prefer.

Save and Stay Safe

Saved limits take effect immediately. If you have any issues, let us know via live chat.

How to Get Support

If you or someone close to you is struggling with a gambling problem, contact us through the channels below. Our support team will help you in complete confidence.

24/7 Live Chat Talk to us directly in Bangla — the fastest way to get help

Email [email protected] — we will reply as quickly as possible

Self-Exclusion Request Let us know via live chat or email and we will close your account immediately

Time-Out Activation Through account settings or via our support team — at any time

Our Commitment

000bd Commitment

000bd is not just an entertainment platform — we genuinely care about the overall wellbeing of every player. Our responsible gaming policy is built in line with international standards.

We commit that our platform will never allow minors to play. Responsible gaming tools will always be free and easily accessible, and if any player asks for help, we will act immediately.

Remember — there is no guarantee of winning. Casino and betting are purely for entertainment. If gambling is affecting other areas of your life in a negative way, please take action today.

Frequently Asked Questions

Common Questions About Responsible Gaming

Yes, a deposit limit takes effect as soon as you set it. Lowering a limit is immediate, but a request to raise it requires a 24-hour waiting period to give you time to reconsider.

A short-term time-out (up to 30 days) ends automatically and your account is reactivated. However, to lift a long-term self-exclusion (6 months or more), you must submit a written request after the set period has ended, and a cooling-off period will apply.

Start by talking to them calmly and listening without judgment. Encourage them to seek help. You can also reach out to us via live chat or at [email protected] — we will advise you in complete confidence.

Yes, your account balance remains completely safe during a time-out. Only placing bets and making deposits are temporarily disabled. Contact our support team for details about withdrawals.

No. You must be at least 21 years old to open an account and play at 000bd. This is a strict platform policy with no exceptions. If false information is provided during age verification, the account will be closed.

No, they are completely free. Deposit limits, time-out, self-exclusion, loss limits — all tools are available at no cost. They exist for your protection, and 000bd encourages you to use them actively.

Enjoy Safely — Play Responsibly

Cricket betting, live casino, or slots at 000bd — enjoy all the entertainment within your limits. Visit the FAQ or contact our support team to learn more.

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